We won Best Customer Experience Award 2018!

UK Award win for Rachel Scott Couture!
Best Customer Experience in the UK 2018
Drapers Independents Awards

Achieving a staggering 100% score in the mystery shopper results!

The Drapers Awards cover ALL independent retailers across ALL sectors and covers the entire UK, so we are beyond thrilled to have won such an incredible title at such a high level.

The judging panel said “Rachel Scott Couture offered a personal, caring approach and great all round service. As well as having scored 100% on Drapers secret shopping survey, this was a hands down winner.”

To be recognised at such a high level for the genuine and personal customer service we offer, when that’s at the core of what we do at Rachel Scott Couture, makes winning this award a particularly special one.

Team that with recognising just how huge the number of independent retailers that we were up against across the whole of the UK, it’s definitely one to be proud of!

Our Drapers award trophy is already looking right at home next to our Bridal Buyer and VOWS Awards! (And the fact it’s pink is a wonderful girly bonus...)