Drapers Independant Awards
These awards cover all independent retailers within the whole of the UK, not just the bridal market.
In 2015 and 2016, we were a finalist within the Niche Retailer category, confirming our place as one of the top six specialist retailers in the UK.
In 2017 we were a finalist for the best customer experience in the UK.
In 2015 and 2017, we also received one of only a very small number of Highly Commended accolades awarded that year.
In 2018 we won the Draper’s Best Customer Experience in the UK award. Achieving a staggering 100% score in the mystery shopper results!
The Drapers Awards cover ALL independent retailers across ALL sectors and covers the entire UK, so we are beyond thrilled to have won such an incredible title at such a high level.
The judging panel said “Rachel Scott Couture offered a personal, caring approach and great all round service. As well as having scored 100% on Drapers secret shopping survey, this was a hands down winner.”
To be recognised at such a high level for the genuine and personal customer service we offer, when that’s at the core of what we do at Rachel Scott Couture, makes winning this award a particularly special one.